Privacy policy

Introduction

At CLAIR (“we”, “us”, or “our”), accessible via www.cleaningclair.com, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

  1. Information We Collect

We collect the following types of information:

Personal Information
When you interact with our website or place an order, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party providers)

Order Information
This includes:

Products purchased
Order date
Payment and delivery details

Technical & Usage Information
Automatically collected data such as:

IP address
Browser type and device information
Operating system
Pages visited and interaction behavior

Cookies & Tracking Data
We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize your experience.

  1. How We Use Your Information

We use your data to:

Process and fulfill orders (payments, shipping, returns)
Communicate with you regarding orders, support requests, or updates
Improve our website and services
Send marketing communications, only if you have opted in
Comply with legal obligations, including tax and consumer protection laws

  1. Sharing Your Information

We only share your data when necessary:

Service Providers
We work with trusted third parties (such as payment processors, logistics partners, hosting providers, and email service providers) to operate our business. These parties are required to protect your data and use it only for agreed purposes.

Legal Obligations
We may disclose your information if required by law or by governmental authorities.

Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of that transaction.

  1. Data Security

We take appropriate technical and organizational measures to protect your personal data, including secure servers, encryption, and restricted access controls.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your Rights (GDPR)

You have the right to:

Access your personal data
Correct inaccurate or incomplete information
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications at any time
Data portability – receive a copy of your data in a structured, commonly used format
Object to certain types of data processing

To exercise any of these rights, please contact us through our website.

  1. Cookies & Tracking Technologies

We use cookies to:

Ensure website functionality
Analyze traffic and performance
Improve user experience
Provide relevant advertisements (where applicable)

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes indicates acceptance of the updated policy.

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us via our website:

www.cleaningclair.com